Job Description
Product & Application Specialist – Road Machinery – UK Wide A leading UK dealership specialising in Road Machinery are looking for a Product & Applications Specialist to join their team to provide product, technical and warranty support whilst being a technical expert for escalations from engineers.Role: Product & Application SpecialistArea: UK WideSalary: £45,000 - £50,000 + benefitsWhat’s on Offer:
* Electric vehicle or commercial vehicle
* Health Cash Plan
* Free Physio Access
* 24/7 GP Service
* Enhanced Sick Pay
* Family Leave
* IVF Support
* Retirement Support
* Enhanced matched pension contribution
* Discounts Platform
The requirements of the Product & Application Specialist will be:
* To provide technical & advisory support to engineers and customers on a range of Road Equipment products.
* Assist the sales department with demonstrations, technical modifications, including the preparation of documentation.
* Investigate, diagnose repeat failures and liaise with relevant individuals as appropriate. Providing high quality reports.
* Advise on technical warranty claims and procedures with suppliers and internal warranty department
* Deliver engaging, learner focussed technical training both internally and externally on all Road Machinery products
The ideal candidate for Product & Application Specialist will have:
* Proven experience in the construction or heavy machinery industry, specifically with road equipment.
* Strong technical background, ideally holding an NVQ Level 3 or equivalent qualification in Engineering or Construction Equipment.
* Experience delivering training to both internal stakeholders and external customers.
* Demonstrable ability to engage with customers and build lasting relationships.
* Ability to travel within the UK and occasionally internationally for client meetings and product demonstrations.
Apply online or call for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.