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About the Job
Job Title: Business Analyst - Business Change Projects
Job Type: Permanent
Location: Walsall (Hybrid working, with UK based travel)
Our client is seeking an experienced Business Analyst to support the successful implementation of their SaaS solutions. You will play a key role in client engagement, requirement gathering, documentation, and supporting software delivery across business change projects.
Key Responsibilities
* Lead discovery workshops, capture requirements, and manage change requests throughout the SDLC.
* Participate in BA activities, user acceptance testing, and go-live activities.
* Act as the key link between clients and technical teams, translating business needs into clear user stories and functional specifications.
* Support clients through solutions, document features, and guide them through new functionalities.
* Ensure solutions meet customer needs and drive continuous improvement.
Requirements
* 4+ years of Business Analysis experience (utilities or software implementation background desirable).
* Skilled in Agile/Waterfall methodologies, requirement documentation, stakeholder engagement, and SDLC processes.
* Strong communicator with a proactive, solutions-focused approach.
* Willingness to travel to client sites in the UK regularly. Full UK driving license required.
If you believe you have the relevant skills, please submit your up-to-date CV for consideration and apply now.
Nice-to-have Skills
* Agile
* Waterfall
* SDLC
* User Acceptance Testing
Additional Details
* Work Experience: Business Analyst
* Languages: English
* Seniority Level: Mid-Senior level
* Employment Type: Full-time
* Job Function: Research, Analyst, and IT
* Industries: Technology, Information, and Internet
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