Quality System Leader
Your Manager: Quality Systems and Improvement Manager
Team: Manufacturing, Quality Assurance
Location: Kilmalid, Dumbarton
About Pernod Ricard
Pernod Ricard is a leading company in the global spirits industry with over 19,000 employees worldwide. We own 16 of the world’s top 100 Spirits Brands and manage a premium portfolio in more than 160 countries, including Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy, Monkey 47 gins, Malibu liqueur, Mumm and Perrier‑Jouët champagnes.
In the UK we operate through four businesses: Chivas Brothers (Scotch whisky production), Pernod Ricard UK (marketing, sales & distribution), Pernod Ricard Global Travel Retail (duty free, air travel and cruise business), and The Absolut Group (global white spirits).
We are an organisation of 2,000 employees headquartered in London with additional offices in Scotland and production sites across the UK.
Your New Team
This position sits within our Chivas Brothers business. With 1,600 people across 27 sites, the team is dedicated to heritage, sustainability and innovation. Operations cover procurement, conversion, manufacturing, supply chain, innovation, talent development and risk management.
The Quality Systems and Improvement team of five people manages the Quality Management System and related software, audits, improvements and customer complaints. They work closely with product quality, regulatory, food safety, supplier quality and technical training functions.
Your Unique Contribution
The Quality Systems Leader will design and deliver an objective internal audit programme, facilitate external audits, and serve as a Key User for our Integrated Management and Food Safety systems, leading initiatives to improve the Quality Management System.
Main Responsibilities
* Audit Support and Coordination: Plan and coordinate the internal audit program across 25 sites, ensuring coverage of all core business functions and certificate elements. Facilitate external audits.
* Risk Assessment: Analyse and evaluate risk controls through objective, factual assessment.
* Supporting Colleagues: Coach and support colleagues in operations on root‑cause analysis of non‑conformances, develop and deliver training to system users and provide analytical and administrative support for IMS/audit activities.
* System Support: Key user for the Integrated Management System (IMS) software Q‑Pulse, provide system support to all employees, coach departmental administrators and develop Document Control, CAPA and Audit modules to align with business requirements.
* Driving Improvements: Lead initiatives to improve the Quality Management System, drive business improvement through audit and CAPA processes, engage with IMS action owners up to senior management, identify system KPIs, and conduct regular analysis and reporting of audit, CAPA and document control performance.
Who You’ll Be Working With
Internally, you’ll collaborate with colleagues across all UK sites, including senior management, and the Pernod Ricard Group Quality team. Externally, you’ll interact with suppliers and regulatory organisations.
Your Blend of Talent
* Degree level qualification in a relevant subject and/or equivalent industrial experience in a similar role.
* Expert knowledge of Quality Management Systems (QMS) and qualified internal auditor with experience of internal QMS audits.
* Highly proficient with software, including Excel and PowerPoint, and ability to quickly learn new systems.
* Strong communication and interpersonal skills with the ability to collaborate and influence stakeholders.
* Strong root‑cause analysis skills and ability to lead others through structured problem‑solving processes.
* Enjoys a varied workload and delivers results within tight timescales.
* Hold a current UK driving licence.
Our Mix of Benefits
Health: private medical insurance, income protection and a comprehensive Employee Assistance Programme.
Lifestyle: 25 days annual holiday (up to 27 with length of service) plus 11 public holidays, statutory pension, share incentive plan, share ownership plan, life assurance and more.
Gifts & discounts: allowance to spend on internal brands, reward & recognition scheme and employee discounts from high‑street retailers.
Events: office bar, employee‑run networks, flexible culture and resources to support well‑being and mental fitness.
Diversity & Inclusion
We promote diversity and inclusion throughout our business and supply chain. We foster a diverse workforce and an inclusive culture where everyone can be themselves. Application assessment is based on skills, experiences and achievements, not on gender, age, ethnicity, education or other characteristics. Flexible working, accommodations and support are available upon request.
Responsible Drinking
We aim to create genuine, friendly experiences of sharing and well‑being. All are welcome regardless of religious beliefs or personal choices about alcohol. We also partner with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking.
Application Information
* Closing Date for Applications: 20th January 2026
* Job Posting End Date: 21 January 2026
* Target Hire Date: 6 April 2026
* Target End Date: —
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