Join to apply for the UX Researcher role at Sainsbury's
We’re one of the biggest supermarkets in the UK with one of the largest websites. We move fast across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. If you have a passion to learn, grow and experience new teams, come and explore it all with us.
About The Team
At Sainsbury’s, we are dedicated to creating the easiest, most enjoyable experiences for our customers and colleagues. We work across a wide range of services, products, and touchpoints to deliver integrated experiences across the Sainsbury’s Group, including Argos, Habitat, Tu, and Nectar. Our Experience Design Researchers play a pivotal role in shaping user-centric solutions by delivering insights that inform product roadmaps and design strategies. We collaborate closely with cross-functional teams in an agile environment to ensure our work reflects the needs of our diverse customer base.
More about the role
As an Experience Design Researcher, you will lead and deliver end-to-end research projects that uncover user needs and behaviours. You will design and execute qualitative and quantitative studies, synthesise findings into actionable insights, and present these to stakeholders to influence product and design decisions. You will work both tactically and strategically, supporting agile product teams and contributing to the development of user-centric experiences across digital and in-store channels.
More about you
You are a curious and pragmatic researcher with a passion for understanding people and solving complex problems. You are comfortable working in dynamic, cross-functional teams and have a track record of delivering impactful research. You are confident in engaging stakeholders, facilitating workshops, and translating insights into compelling narratives. You thrive in environments where you can champion the voice of the user and contribute to a culture of continuous improvement.
Essential criteria
* Proven experience conducting qualitative and quantitative research across the product development lifecycle.
* Ability to synthesise insights from multiple sources into actionable recommendations.
* Strong stakeholder engagement and communication skills, including workshop facilitation.
* Experience working in agile, cross-functional teams on digital and omni-channel products.
* Familiarity with research and analytics tools such as Maze, Attest, Miro, or Google Analytics, or willingness to learn.
Benefits
We’re committed to being an inclusive retailer and offer a range of benefits. These include colleague discounts, a pensions scheme, life cover, a potential performance-related bonus of up to 10% of salary, annual holiday allowance with options to buy extra days, season ticket loans, cycle to work scheme, health cash plans, salary advance, employee assistance programme, and maternity/paternity leave pay. Details and eligibility vary by length of service and role. Please see www.sainsburys.jobs for the full benefits package.
#J-18808-Ljbffr