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Accommodation administrator

Coventry
Temporary
thefutureworks
Posted: 2 June
Offer description

We're looking for a proactive and customer-focused Student Accommodation Administrator to join a busy and dynamic team on a 3-month temporary basis from 1st July - 1st October. This is primarily a Customer Service/ Administration focused role, supporting the end-to-end management of accommodation processes, systems, and documentation, while also assisting with customer queries via telephone and email. Key Responsibilities * Act as the first point of contact for all back-office customer enquiries via phone and email * Manage and resolve accommodation-related queries from start to finish * Maintain accurate records and ensure all documentation is compliant * Support system users and troubleshoot issues (e.g. bookings, contracts) * Assist with reporting, data input, and administrative processes About You * Strong administrative and organisational skills with excellent attention to detail * Accurate and efficient data entry and record management experience * Competent user of Microsoft Office applications, including Word, Excel, Outlook, and other Windows-based programmes * Strong written and verbal English communication skills * Professional, reliable, and able to maintain high standards of customer service * Punctual, dependable, and able to work effectively both independently and as part of a team Additional Information Location - Coventry City Centre Hours: 08:30 -17:00 Monday to Friday with...

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