We are looking for a passionate, resilient, and proactive Student Support Coach to join our Student Services Team. This role combines calm authority with compassion and believes that every behaviour tells a story. The Student Support Coach will be at the heart of our pastoral and behaviour support provision, helping students reflect, regulate, and return to learning successfully while maintaining high standards of behaviour and safeguarding at all times.
Responsibilities
* Supporting and monitoring student behaviour, helping pupils successfully return to lessons.
* Providing on‑call responses to incidents, calmly de‑escalating situations and facilitating restorative conversations.
* Coaching students to understand and manage their emotions, building self‑regulation and resilience.
* Working 1:1 or in small groups on areas such as self‑esteem, friendships, bullying and behaviour.
* Monitoring behaviour data through online systems to identify trends and inform interventions.
* Supporting the development and implementation of behaviour strategies and reward systems.
* Contributing to risk assessments, safety plans, intervention plans and student documentation.
* Collaborating with staff, parents and external agencies to ensure consistent and effective support.
Qualifications
* Full UK Driving Licence.
* Calm, confident and resilient when managing challenging situations.
* Experienced in working with young people with SEMH and/or autism.
* Skilled in building strong, positive relationships and using restorative approaches.
* Emotionally intelligent, reflective and solution‑focused in practice.
* Knowledgeable about safeguarding, child development and behaviour management principles.
* Committed to high professional standards, ongoing CPD and confident using IT systems for recording and communication.
* All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
Benefits
* Life Assurance.
* Pension scheme with options to increase contributions.
* "Your Wellbeing Matters" – mental health support and physical health checks.
* Flexible Benefits Platform (Vista), including health, wellbeing and insurance benefits, hundreds of UK and international discounts, Cycle to Work Scheme & Electric Car Purchase Scheme, critical illness cover, family growth support, enhanced maternity/paternity leave and paid fertility treatment support.
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