Security Control Room Officer
Location
Edinburgh
Division and Client
Workplace Division - Facilities Branch
Organisation: Public Sector Client
Role Overview
Join the dedicated Security Control Room Team, a vital part of a public sector client’s 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols. As a Security Control Room Officer, you’ll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations.
Key Responsibilities
* Operate CCTV systems and analytics to proactively detect and respond to security incidents
* Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary
* Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols
* Provide keyholder services for the public sector client and partner organisations, including site access and securing premises
* Conduct scheduled and ad‑hoc mobile patrols across Edinburgh to verify building and grounds security
* Manage access control during silent hours, ensuring only authorised personnel enter secure sites
* Serve as first responder for out‑of‑hours activations of the Resilience Room
* Assist with administrative tasks to support smooth control room operations
Additional Information
* Shift Pattern: 12‑hour shifts on a 4‑on / 4‑off rotational basis
* Allowance: 21% Shift Disturbance Allowance (pensionable and taxable)
* Requirements: Full UK driving licence and SC‑level security clearance
* Training: SIA CCTV Operator’s Licence training provided if not already held
Success Profile
* Seeing the Big Picture - Level 1
* Communicating and Influencing - Level 1
* Delivering at Pace - Level 1
* Working Together - Level 1
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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