Responsibilities
* Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client's premises to meet and exceed brand expectations.
* Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly.
* Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence.
* Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality.
* Ensure all customer facing areas are immaculate and ready to impress.
* Take ownership of minor projects and upgrades that enhance the client's environment and brand image.
* Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct.
* Use digital tools to track, report, and communicate progress, ensuring transparency and accountability.
* Ensure maintenance tasks are completed within agreed timescales.
* Liaise with client representatives with respect to maintenance & repair tasks.
* Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works.
* Repair floor and wall coverings.
* Repair and replace ceiling tiles.
* Perform other building and installation works as required.
* Be accountable for all elements of show site standards and brand excellence.
* Utilise PDA to complete works, key communications & updates.
* Undertake minor project works.
* Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations.
* Undertake reasonable and directed tasks such as jet washing, decoration, pot hole repairs, etc.
Qualifications
* Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments.
* Strong understanding of brand standards, site presentation, and the importance of first impressions.
* Excellent communication and client relationship skills.
* Proactive approach to compliance and health and safety standards.
* Ability to work flexibly, including outside standard hours for events or urgent needs.
* Technologically literate and experienced with digital reporting tools.
Why Join Us
This is more than a maintenance role—it’s an opportunity to be the guardian of our client's brand and the first impression for every visitor. You’ll play a visible, valued part in creating exceptional spaces that reflect world-class standards. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide.
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