Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with experience in Google based environments (Google Workspace). This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month contract and you will be required to be onsite 4 days per week (1 day remote working per week).
Role:
As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing the user experience.
As an IT support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager / IT Operations and provide a mixture of software and hardware support.
Including:
* Google Workspace
* Azure
* Gsuite and Office 365
* Apple MacBooks, Dell laptops and Chromebooks
In this role, you'll support a range of collaboration and communication tools such as video conferencing systems and messaging platforms, including Zoom, Slack, and Google Meet. You'll also play a key part in resolving everyday system and software issues across various SaaS applications. Addi...