A regional housing organization in Fort William is seeking an experienced Operational Lead to enhance service delivery across key areas. This role involves leading teams, ensuring high-quality performance, and collaborating with senior leaders to implement strategic improvements. The ideal candidate will have a passion for customer-focused services and the ability to use feedback for performance enhancement. Salary ranges from £45,505 to £53,864, with benefits including an employer pension contribution and 40 days of annual leave.
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