Job Description
* Owning your customer relationships, scheduling and performing field service visits
* Solving problems and repairing all types of MTS equipment on site and in plant
* Installing and providing maintenance of MTS systems
* Training customers on site
* Performing rebuilds of MTS equipment
* Performing Force and displacement calibrations of MTS equipment to UKAS accreditation
* Preparing visit reports, installation and service reports, travel expense reports and time sheets
* Independent responsibility for materials (documentation, etc.) necessary to perform customer order in a satisfactory and appropriate manner
* Supporting Sales and Operations departments
* Insuring compliance with quality system, health and workplace safety regulations, legal regulations, CE requirements and norms and internal, technical guidelines to prevent health and financial risk
* Maintaining costs within budget
* Tracking product modifications and technical changes to MTS equipment.
Qualifications
* Degree or similar in electrical or mechanical engineering
* Experience in customer support and field service
* Knowledge and understanding of hydraulic systems
* Knowledge and understanding of electro-mechanical systems
* Excellent English – written and spoken
* Clean driving license
* Willingness to travel
* Flexibility
* Ability to work independently
* An excellent team player as you are working together in an interdisciplinary manner
* Friendliness
* Approachability
Additional Information
WHAT WE OFFER:
* Full-time - permanent employment contract
* Paid overtime - accumulated overtime can be reduced in a family-friendly manner
* Company car with private use
* 25 days holiday plus bank holidays
* Above-average social benefits
* Matrix structure with pooled expertise and direct communication channels
* Exciting Learning and Development opportunities, also abroad
* Strong talent management and chance for career progression
* Cross-county activities and events to exchange expert knowledge
* Strong domestic and international Women, Young Professional and Pride Network
A diverse and inclusive work environment is very important to us, where everyone is welcome to contribute their talents and ideas. We especially welcome applications from women.