Release Support Officer – HMP Dovegate
Contract: Fixed Term, 6 months, Part-time (20 hours per week)
Salary: £12,733 – £15,000 per annum
Location: HMP Dovegate, ST14 8XR
We are looking for a Release Support Officer to join Serco at HMP Dovegate. This role is central to resettlement and pre-release planning, ensuring individuals leaving custody have the essentials they need to begin their next chapter. You will work closely with prison staff, external agencies and the Department for Work and Pensions to provide practical support and guidance on the day of release.
Key Responsibilities
* Support external staff and agencies to process benefit claims and other services.
* Provide essentials such as clothing, food, toiletries and onward travel information, and maintain a safe, clean and welcoming release area.
* Liaise with departments and the resettlement team to coordinate smooth release processes.
* Promote available support and gather feedback to improve services.
What You’ll Need
* GCSEs (Grade 4 or above) in Maths and English.
* Leadership and Management qualification.
* Experience of delivering programmes in challenging environments and managing staff.
* Strong organisational, IT and communication skills.
* Ability to work under pressure, manage conflicting demands and collaborate effectively.
What We Offer
* Competitive salary with annual reviews.
* Up to 6% contributory pension scheme.
* Access to over 1,100 internal courses, apprenticeships and mentoring opportunities.
* Wellbeing support including 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, Simplyhealth cash plans and discounts at Serco-managed leisure centres.
* Savings across 1,000 retailers, from food and clothing to travel and entertainment, dedicated employee networks and a paid volunteering day each year.
About Serco
At Serco, we recognise that the nature of the work we do is important, but every employee plays a vital role. From caring for vulnerable people to managing complex public services, we are a team of 50,000 people delivering essential services worldwide in defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
We offer unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). These networks are led by passionate colleagues who champion diversity, inclusion and belonging.
Apply
Please click the apply button to complete your application. We often receive large volumes of applications, so the closing date may be moved forward. Apply promptly to avoid disappointment.
At Serco, we prioritise people first, recognising performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments throughout the recruitment and employment process and encourage applications from diverse candidates. We are proud Disability Confident Leader employers and holders of the Gold Inclusive Employer Standard, offering opportunities for disabled applicants who meet the minimum criteria.
We support fair access for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the role’s security clearance). For help with your application, please contact 0345 010 4000.
#J-18808-Ljbffr