Our mission is to make meaningful learning a part of your everyday life. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon become irrelevant. Think that’s a big problem? You’d be right.
Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning new skills, or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it.
Already used by fast-growing scale-ups and global enterprises such as Trainline, Depop, and Sanofi, we’re pushing the boundaries of how people learn.
Hi, I'm Anil, a Senior Project Manager at HowNow. I’m looking for a Project Manager to join us.
You'll be at the heart of our growth, building great partnerships, and ensuring everything runs smoothly. If you're excited about technology, managing projects, and making a real difference, this job is perfect for you. You’ll work on external, customer-based projects as well as internal projects—one day overseeing the implementation of the HowNow platform for a customer, and the next helping plan and execute our internal projects to accelerate strategic growth.
You’ll find energy in taking an abstract brief or desired end state and working cross-functionally to identify how that can be achieved, who needs to be involved, and driving it to completion while measuring impact. This is a fast-paced role with high demands, so you’ll need to be comfortable working under pressure.
Longer term, as someone overseeing delivery projects, you’ll have the opportunity to influence how we deliver projects, find efficiencies, and streamline processes.
Alongside opportunities to develop and grow your career, we’re a fun and friendly team. Have a look at the video below to get a sense of what it’s like to work here.
Day-to-day tasks will include:
Project Planning and Scheduling:
* Develop and maintain detailed project plans, timelines, and milestones.
* Allocate resources effectively and adjust plans as needed.
* Lead meetings to track progress and resolve roadblocks.
* Maintain comprehensive project documentation including requirements, design specs, and user manuals.
Status Reporting:
* Prepare and deliver regular status reports to stakeholders.
* Monitor project metrics and KPIs to ensure alignment with business goals.
Risk Management:
* Identify potential risks and develop mitigation strategies.
* Address issues promptly to keep projects on track.
Client Onboarding and Communication:
* Guide new clients through onboarding.
* Serve as the main technical contact, addressing inquiries and providing updates.
Requirement Gathering and Feedback:
* Work with clients to understand needs and translate them into project requirements.
* Collect and analyze customer feedback to inform product improvements.
Key qualities we seek:
Leadership and Team Coordination:
* Lead and motivate cross-functional teams.
* Inspire and guide team members to achieve project goals.
Communication and Stakeholder Management:
* Convey complex information clearly to stakeholders and team members.
* Manage and align stakeholder expectations.
Organization and Time Management:
* Manage multiple tasks and projects simultaneously.
* Prioritize tasks and manage time effectively.
Problem-Solving and Risk Management:
* Identify issues and develop effective solutions.
* Proactively address risks to keep projects on track.
Customer Focus and Adaptability:
* Understand and anticipate customer needs.
* Adapt to changing project requirements and environments.
Technical Expertise:
* Understand and unblock technical challenges.
* Make technical decisions to drive projects towards delivery.
* Experience managing multiple SaaS implementation projects.
Desirable:
* Prince2 Practitioner or PMP Certification.
What you’ll get:
* Salary range of £53,000-£60,000, calculated using Figures, a SaaS benchmarking tool. Plus a 10% performance bonus.
* Hybrid working (2 days in our London office, Tuesdays and Thursdays) and flexible hours.
* Work From Anywhere for up to two weeks per quarter.
* Wind-down Fridays—no meetings after 2pm—to relax and recharge.
* Enhanced maternity and paternity policies.
* 25 days holiday, plus bank holidays and your birthday off.
* Enhanced pension scheme, private health insurance, and a £500 annual learning budget.
* Pet-friendly offices and regular social events.
* Access to HowNow+ learning platform, Cycle to Work scheme, and financial wellbeing support.
Next steps:
After applying, we will contact you within 3 working days. The process includes:
1. A 45-minute video call with Lizzie, our Senior People Partner.
2. A 60-minute call with me, Anil, to discuss the role in detail.
3. A 60-minute task-based interview with myself, Sam, and Kuvera.
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