Field Service Engineer – Scotland / N East
You will be responsible for accurately diagnosing faults with industrial batteries and chargers on MHE equipment, servicing, and emergency repairs. A typical day will consist of service and maintenance work on customer equipment, including battery chargers, to ensure they are in full working order.
You will be expected to work independently in a safe manner on customer sites, you will need to be able to communicate well with customers and internal colleagues and will need to be able to ensure all relevant documentation is completed correctly.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Maintenance, installation and repair of batteries and industrial chargers on customer sites to agreed standards and technical specifications.
* Brief the customer on the practical use and maintenance of the equipment. Recommend the purchase of new or replacement products as appropriate.
* Identify business development opportunities to negotiate the sale of any new or replacement products whilst on customer’s site.
* Respond to breakdowns and carry out the necessary fault diagnosis and repair submitting accurate reports via PDA.
* Any other reasonable duties as instructed.
* Proactive attitude toward Health and Safety demonstrating engagement with safety campaigns and near miss reporting to improve safety and reduce workplace incidents.
Performance Objectives
* Good technical and practical problem‑solving skills, in a related field.
* Good attention to detail and an orderly approach to completing jobs.
* The ability to work under pressure and to meet deadlines.
* Ability to build effective working relationships with colleagues and customers.
Qualifications
* Knowledge of industrial 2‑volt MHE batteries and chargers – preferable but not essential.
* Electrical or electronic qualification – C&G, 17th edition, ONC, NVQ etc – preferable but not essential.
Commitment
Our values: Human Connections and Company Unity, Trust and Transparency, Delivering Service Solutions and Commitment to Excellence.
We believe that a diverse team brings fresh ideas and better outcomes. That’s why we welcome applications from people of all backgrounds, experiences, and perspectives. Veloris is an equal opportunity employer. Veloris prohibits and will not tolerate discrimination or harassment.
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