# Applicant Portal:## Job Details: Installations Engineer| | Installations Engineer || | || Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our brand is much more than a logo; it is what people feel and think about Acora. This role is integral to our Marketing team, delivering an engaging and compelling story to all our audiences, whether that happens in conversation or through our marketing communications. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. • Be the best you can be • We do what we say • Together we win || | You will be responsible for the planning, installation and documentation of IT systems and networks for larger projects working both at the office and customer sites, whilst ensuring customer communication is upheld. To work under the guidance of the Senior Installations Engineer on project delivery and successful delivery of new products and services. You will be required to instruct/work with fellow team members as well as liaise with customers on projects and financial matters. Activities include but are not limited to, server work, networking, project planning, project management, Office 365 and telephony deployments, collaborating with internal teams whilst understanding customer needs and ensuring successful delivery of projects. || | • Case management • Delivering project work • Attending customer meetings • Highlighting and identifying customer improvements to the Account Manager and other departments || | • Proven experience working within an internal or outsourced IT department. • Knowledge of current Microsoft Server Operating Systems • Knowledge of Microsoft 365 products • Knowledge of firewalls and IPsec tunnels • Knowledge of IP-based networks and VLANs || | • Strong communication skills • Strong time management skills • Good team player • An interest in IT and technology in general • A “can do” attitude • Flexible with an enthusiastic approach to your work • An ability to learn new skills as required • Strong organisational skills • Good use of initiative • Excellent problem-solving skills • Confident in working autonomously |
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