Veterinary Receptionist (Maternity Leave)
Here at Wellpets, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team! This is a part-time role covering maternity leave (12 months) with the possibility with it becoming permanent.
What does the role involve?
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.
Your duties and responsibilities will include:
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
* Maintaining a clean and safe space for our clients and their pets.
About the rota and location
This is a part-time role working 30-32 hours per week including 1 in 4 weekends. The shifts will be between 8:00am and 6:30pm.
Location- Sittingbourne (may be required to cover Sheppey branches).
* Previous customer care and reception experience is essential.
* Excellent communication and computer skills.
* Enjoy working as part of a team within a busy environment.
* Able to work on own and prioritise daily tasks.
* An interest in animal care/ welfare and desire to work within a busy veterinary practice.
About us
Wellpets provide professional, dedicated veterinary care to achieve the highest standards of practice. Our small animal practices are located in North Kent. Our surgeries feature a variety of in-house diagnostic facilities. Our experienced and caring teams of vets, nurses and support staff offer a complete veterinary service from routine examinations, vaccinations, to surgery.
At Wellpets we aspire to work in a positive, caring environment where we know we can make a difference by doing all we can to love and look after pets and their people.
In addition to a competitive salary, you will benefit from:
* 6.6Weeks annual leaveFTE
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Wellpets Kent, Sittingbourne
3-5 Periwinkle Court, Church Street, Sittingbourne, ME10 2JZ, United Kingdom
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