Training Services Coordinator
Location: Bracknell (Hybrid after probation/training)
Salary: GBP27,000 - GBP32,000
Hours: Full-time, 37 hours per week
(Monday to Thursday, 8:30 am - 5:00 pm; Friday, 8:30 am - 4:30 pm, with a 1-hour lunch break each day)
Work Location: Office based
Full time / Permanent
Remarkable Jobs are recruiting on behalf of a commercial building services training company.
They are seeking a Training Services Coordinator to join their growing team in Bracknell. This is an exciting opportunity for someone with strong organisational skills and a passion for delivering exceptional customer experiences.
Training Services Coordinator Role:
As the Training Services Coordinator, you will play a central role in organising and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery.
Training Services Coordinator Key Responsibilities:
* Coordinate scheduling and logistics for both virtual and in-person training events
* Act as the first point of contact for customer training enquiries
* Prepare course materials, certificates, and documentation
* Liaise with trainers, speakers, and venues to ensure smooth delivery
* Process bookings, payments, and confirmations in line with procedures
* Support promotion of training courses via content creation for marketing channels
* Monitor and action customer feedback to improve training quality
* Maintain accurate records using CRM systems
* Generate training reports and support administrative tasks as needed
What They Are Looking For:
Essential:
* Excellent customer service skills within a B2B environment
* Confident verbal and written communicator
* Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook)
* Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams)
* Experience using CRM or other in-house systems
* Highly organised with excellent attention to detail
* Ability to work independently and as part of a team
Desirable:
* Experience in training or event coordination
* Degree-level education
Training Services Coordinator Key Attributes:
* Proactive and self-motivated
* Strong interpersonal skills, confident speaking to clients and stakeholders
* Adaptable, with a problem-solving mindset
* Positive attitude and eagerness to learn
If you're looking for a varied, rewarding role within a collaborative training environment, we would love to hear from you.
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