Key Responsibilities: * Collecting rent and monitoring income * Proactively engaging with tenants to reduce arrears * Processing account reconciliations and issuing refunds * Handling account-related queries and coordinating with relevant departments Working Arrangements: * Hybrid position, working 2-3 days per week from the office in the North West * No car required * Friendly, supportive, and collaborative team environment Pay & Flexibility: * £23 per hour, with potential for negotiation depending on experience Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.