Job Overview
We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the administrative tasks that keep our dental practice running smoothly. This role requires strong organisational skills and the ability to multitask in a fast-paced environment.
Duties
* Greet patients warmly as they arrive at the practice and ensure a positive experience from the outset.
* Manage appointment scheduling, confirmations, and reminders to optimise patient flow.
* Handle patient inquiries via phone, email, and in-person, providing accurate information regarding services and procedures.
* Maintain patient records with confidentiality and accuracy, ensuring all information is up-to-date.
* Process patient payments and manage billing inquiries efficiently.
* Assist dental staff with administrative tasks as needed to support smooth operations within the practice.
* Ensure the reception area is tidy and welcoming at all times.
Experience
* Previous experience in an administrative or office role is preferred, particularly within a healthcare or dental setting.
* Strong organisational skills with attention to detail are essential for managing multiple tasks effectively.
* Excellent communication skills, both verbal and written, to interact with patients and staff professionally.
* Proficiency in using office software and dental management systems is advantageous.
* A friendly disposition with a commitment to providing outstanding customer service is crucial for this role.
If you possess these qualities and are eager to contribute to our team, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Part-time
Pay: £13.97-£14.00 per hour
Benefits:
* Free parking
Ability to commute/relocate:
* London NW9: reliably commute or plan to relocate before starting work (preferred)
Language:
* English (preferred)
Work Location: In person