Household Insurance Account Handler – Exciting Client-Facing Opportunity!
Are you a confident communicator with a passion for delivering outstanding service? Do you enjoy building relationships, solving problems, and guiding clients through important decisions? This is an excellent opportunity to join a growing Personal Lines team as a Household Insurance Account Handler.
About the Role
In this client-facing position, you’ll support both new and existing customers across a variety of personal insurance products. Every day will bring something different—whether you're helping a homeowner with a renewal, arranging cover for a holiday property, or advising on high-net-worth policies.
What You’ll Be Doing
Guiding clients through the full sales and advisory process
Researching and preparing new quotations
Re-engaging with former clients and following up on previous enquiries
Managing renewals and ensuring policies are processed accurately and on time
Handling payments and arranging finance schemes where needed
Maintaining an organised and efficient diary system
Supporting the wider team with additional tasks as required
What You’ll Need
Confidence using Microsoft Office applications
Understanding of insurance broking principles
Awareness of the Data Protection Act, FCA protocols and GDPR requirements
A proactive mindset and strong communication skills
Training will be provided, so enthusiasm and willingness to learn are key!
Why This Role?
This is a fantastic chance to build your career in personal insurance within a supportive environment that offers training, development and the opportunity to work with a varied portfolio of clients including high-net-worth individuals, pet insurance customers, holiday homeowners and more