Do you excel at diagnosing technical issues and providing clear solutions for customers and engineers? Our client, a leading provider of innovative climate solutions, is looking for a Technical Support Engineer to join their team. This is an exciting opportunity for a customer-focused professional to play a crucial role in delivering exceptional service and support. On offer: Competitive base salary of up to £40,000 per annum including extensive benefits: Private Medical Insurance, company bonus, death in service, enhanced pension, purchase additional holiday and fantastic career progression opportunities. As a Technical Support Engineer, you will be the primary point of contact for clients, providing technical support and ensuring customer satisfaction. Your role will involve working closely with customers and field-based engineers to understand and resolve technical queries promptly. You will perform diagnostics, deliver solutions to optimise temperature control systems, and coordinate with internal teams to address more complex issues. Responsibilities: * Plan and allocate technicians to customer site visits based on skill sets for project work, installations, decommissioning, and breakdowns * Proactively manage a high-volume workload across the UK, ensuring efficient resource allocation and timely processing of work orders * Provide technical support to technicians, troubleshooting issues and offering guidance to...