Clinic Assistant
Poynton, Stockport
£26,325 per year + Performance-related bonus
Full-Time; 40 hours per week
Our client is proud to be recruiting on behalf of The Back Clinic, a highly regarded chiropractic and advanced health clinic based in Poynton, Cheshire. With a team of GCC-registered Doctor of Chiropractic, an on-site digital X-ray suite and a reputation built on genuine patient care, The Back Clinic has earned over 396 five-star Google reviews and a loyal patient base across Stockport, Macclesfield, Wilmslow and the surrounding areas.
This is a clinic that takes real pride in the experience it delivers, from the quality of its clinical care to the welcome patients receive at the front desk. That is where you come in.
About the Role
Our client is looking for a Clinic Assistant to join the team and be the friendly, professional face of the clinic. This is a varied, hands‑on role sitting at the heart of day‑to‑day operations, combining reception, administration and patient support in a fast‑paced environment.
If you enjoy working with people, take pride in keeping things running smoothly and want to be part of a team that genuinely makes a difference to people's lives, this could be a great fit.
What you will be doing:
* Welcoming patients and delivering a warm, professional front‑of‑house experience.
* Managing appointments, bookings and Practitioner diaries.
* Handling phone, email and in‑person enquiries.
* Processing payments and maintaining accurate patient records.
* Supporting patients with bookings, follow‑ups and general queries.
* Assisting with the day‑to‑day administration and smooth running of the clinic.
* Supporting occasional local community events (approximately once a month).
Working Hours
This is a rota‑based role covering a mix of early and late shifts, including a Saturday rota.
* Monday to Friday: Shifts between 8:30am and 7:00pm
* Saturday: 8:30am to 12:30pm (rota basis)
* 40 hours per week, including a 30‑minute unpaid lunch break each day
What they are looking for:
* Previous experience in reception, administration, customer service or a healthcare setting.
* Strong communication skills and a naturally warm, approachable manner.
* Well organised with a good eye for detail.
* Confident with IT systems and booking software.
* Comfortable discussing services and pricing with patients.
* Full UK driving licence and access to a vehicle (essential).
What is on offer:
* £26,325 per year plus a performance‑related bonus.
* 28 days holiday including bank holidays.
* Access to staff wellbeing support and services.
* A supportive, close‑knit team environment.
* Real opportunity to grow with a developing organisation.
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