Specialist supported housing officer

Job Description

Specialist Supported Housing OfficerLOCATION:            East of England (covering Northampton, Bedford, and surrounding areas)HOURS:                   37.5 hours per week. Monday to Friday, 10:00am – 6:30pm.SALARY:                   £14.36DURATION:              Temp 4-6 weeksAbout the Role We are seeking a dedicated and resilient Specialist Supported Housing Officer to join our supported housing team. This rewarding role involves managing a portfolio of self-contained and shared accommodation properties while supporting individuals transitioning from custodial settings into the community. You will play a vital role in ensuring residents have access to safe, suitable accommodation while promoting tenancy sustainment, independence, and positive outcomes. This position combines property management responsibilities with housing-related support and resident engagement. As much of the role is lone working, you must be comfortable working independently and travelling regularly between properties.Key Responsibilities

• Manage a portfolio of supported housing properties, ensuring they remain safe, clean, compliant, and ready for occupation.
• Coordinate resident move-ins and move-outs, conduct regular property inspections, and maintain accurate inventories.
• Identify and resolve maintenance issues promptly, working closely with contractors and support teams.
• Build positive relationships with residents, providing housing-related support and signposting to relevant services where appropriate.
• Support individuals with complex needs to sustain their accommodation while ensuring adherence to licence agreements and house rules.
• Respond effectively to incidents, anti-social behaviour, and emergency situations, promoting positive outcomes and conflict resolution.
• Maintain accurate records, meet service delivery targets, and ensure compliance with company policies, safeguarding requirements, and operational procedures.
• Participate in training and development activities to support continuous professional growth.

About You We are looking for someone who is compassionate, organised, resilient, and able to work confidently in a challenging but highly rewarding environment.Essential Skills & Experience

• Excellent communication skills, both written and verbal.
• Strong organisational and time-management abilities.
• Ability to work independently and manage competing priorities.
• Experience working within social housing, supported housing, homelessness services, or a related field.
• Experience supporting individuals with complex needs, trauma, or multiple disadvantages.
• Full UK driving licence and willingness to travel extensively within the region.
• Access to a vehicle for business use.

Desirable Experience

• Knowledge of probation services or experience supporting individuals involved with the criminal justice system.
• Understanding of housing legislation and tenancy sustainment.
• Experience managing challenging behaviour and conflict resolution.

What We Offer

• Salary of £28,000 per annum.
• A rewarding role where you can make a genuine difference in people's lives.
• Ongoing training and professional development opportunities.
• Supportive management and team environment.
• Opportunities for progression within a growing organisation.

Additional Information

• Extensive travel within the region is required.
• An Enhanced DBS check is required for this position.
• The successful candidate must hold a full UK driving licence and have access to a vehicle for business use.

If you would like to apply to this role and for more information, please call Nathan Jackson on or reply with you most up-to-date CV .