## Temporary Call Centre AssistantApplylocations: Readingtime type: Part timeposted on: Posted Todaytime left to apply: End Date: June 30, 2026 (20 days left to apply)job requisition id: R6612We are looking for eight Call Centre Assistants to join the UPP accommodation team, based at the Reading University campus, to help during the busy clearing period in August and September. You will be assisting us in taking calls, answering emails, and supporting new students through the accommodation application process. There will be two days of paid training on our accommodation management system, on customer service skills, and process tracking to ensure that you are confident and competent in the role. This is the perfect role for a University of Reading student, looking for summer work. **We are ideally looking you to be:** * An outgoing and effective communicator* Passionate about delivering excellent customer experience* Excellent via telephone communication and good writing skills* Organised, accurate, and detail oriented* Able to contribute to a fast paced team* Computer literate* Knowledgeable of University Halls of Residence, so an ideal role if you have lived in University of Reading accommodation We are looking for you to be available from the 10th August through to the 4th September 2026. **In return, we are offering** £12.98 per hour and a great team to work in. Our service hours will be between 9am and 5pm Monday to Friday from the 13th August, with training commencing on the 10th and 11th August. The team will be in place up for a minimum of four weeks, with the potential for extending this to up to 6-8 weeks. There will also be an opportunity for some weekend work. As this is a not a customer facing role, we have a casual dress code.**Who are UPP?**We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.**What’s in it for you?**At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us:* **Diversity, Inclusion & Belonging:** An inclusive culture where everyone feels respected, heard, and empowered.* **Career Growth**: Learn, lead, and progress with tailored training and leadership programmes.* **Rewards & Benefits**: Competitive package and range of benefits designed for you.* **Health and Wellbeing**: From mental health resources to wellness programmes, and everyday support.* **Purpose & Impact**: Every role shapes the student experience.To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub.**Apply today and start your journey with UPP.**
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