Our engineering client based near Hedge end is looking for a Customer support engineer / technical services coordinator.
The successful candidate will be required to interface with clients, deal with inbound queries / orders and troubleshoot technical problems.
You will also be required to carry out the following:
* Identify parts
* Raise orders on system and quote for parts
* Collaborate with other teams to resolve technical issues
* Manage customer expectations and keep them updated at all times
* Professionally pack and label parts for shipment
The ideal candidate will have the following skills / background:
* Proven experience in a technical (engineering) role
* A sound knowledge of electrical, mechanical and hydraulic components
* High proficiency in MS products, word, outlook, excel
* Reliable and effective communication skills
This is a fantastic opportunity to join a local and growing engineering business.
Hours:
37.5 hrs per week
Monday - Friday
Salary:
£38,000p/a - £42,000p/a
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