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Senior account manager

Manchester
Permanent
SITA
Account manager
€80,000 a year
Posted: 23 December
Offer description

Overview

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. We are present in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork.


About The Role And Team

You will join SITA’s Northern Europe Sales team, collaborating closely with a strong group of Account Managers. This is a high‑impact senior sales role managing MAG (Manchester Airport Group), one of the largest and most strategic airport customers in Northern Europe. You’ll lead the commercial relationship across Manchester airports, driving new business growth, deepening executive partnerships, and shaping the long‑term direction of SITA’s footprint.


What You’ll Do

* Drive all sales activities and set the strategic direction for profitable growth of the MAG account
* Own and manage the full customer relationship, acting as the trusted advisor and ensuring highest levels of satisfaction
* Develop and execute a documented business plan and ongoing account development plan reviews
* Identify growth opportunities by understanding MAG’s business needs and reframing their priorities through SITA’s value proposition
* Build and manage a virtual team (BD, solution design, commercial, bid, pricing) to ensure alignment, execution quality and sustainable growth
* Build a strong sales pipeline in collaboration with marketing and ensure accurate, up‑to‑date forecasting
* Maintain full visibility of all commercial, delivery and operational aspects of the account, driving resolutions with relevant process owners


Qualifications

* 10+ years’ experience in a senior B2B sales or account management function
* Background in AT, IT, telecom or SaaS is strongly preferred
* Experience building C‑level relationships
* Proven experience managing large, complex deals including financial structuring, negotiation and closing
* Demonstrated success achieving revenue growth, hitting sales targets and developing strategic account plans
* Proven business development and pipeline management experience in a large‑turnover environment


What We Offer

We operate in 200 countries and speak 60 different languages and cultures. Our offices are comfortable and fun places to work, and we make sure you get to work from home too.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)
⏰ Flex Day: Make your workday suit your life and plans.
🌎 Flex‑Location: Take up to 30 days a year to work from any location in the world.
🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), 24/7. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.
🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.

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