IT Support Engineer Barnsley, South Yorkshire - S74
An exciting opportunity has arisen for a passionate and ambitious individual to join a market leading manufacturing brand.
This role reports directly into the IT Manager, creating a small team to support an ever-growing business. As such you will get your hands on all hardware, server, applications and some dev tech. The full 360!
Roles & Responsibilities:
* Providing desktop support which will include solving and closing tickets
* Assisting with onsite hardware support and mobile devices
* Infrastructure maintenance
* Maintaining operating systems ensuring they are up to date and patched
* Hosting IT workshops with internal staff
* IT procurement and printer/photocopiers maintenance
* General administration and data processing to include auditing equipment and keeping asset register updated
Experience and knowledge required
* A natural passion for IT
* Good communication skills (Written and over the telephone)
* A team player
* Ability to work independently
* Good time and task management skills
* Organised individual with a very good attention to detail
* Problem solving & trouble shooting
* Willingness to learn
* Windows 10
* Windows Server 2019/2016
* SQL Server 17
* Active Directory
* Group Policy
* Networking – routers and switching
* Face to face and remote telephone support
* AV management, triage, and incident resolution.
* Microsoft 365 and accompanying suite of client applications
* The benefits of a ‘security best practice’ focused mind-set
* Fault finding PCs, Laptops, printers, desk phones
* MDM – mobile fleet setup and management
* Documentation, internal and end-user focused
* At least 1-2 years in a similar role
Desirable, but not essential
* Experience of VOIP Phone system technologies
* Subnetting/VLAN understanding
* HTML/CSS
* PHP
* An understanding of API technologies
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