Our client, a well‑established and growing engineering company based in the Tewkesbury area, has an exciting new opportunity for a Customer Account Coordinator to join their team on a full‑time, permanent basis due to continued business growth.
The successful Customer Account Coordinator should have:
* Previous experience within customer service, order processing, account coordination, or sales support
* Strong communication skills with the ability to build relationships with customers and suppliers
* A commercial and sales‑focused mindset with confidence identifying opportunities to upsell
* Excellent organisational skills and a high level of accuracy when managing orders and records
* Confidence using CRM systems, email, and internal administration systems
In this role, the Customer Account Coordinator will be responsible for:
* Processing customer orders and coordinating purchase requests in a timely manner
* Managing customer accounts and providing a high level of ongoing support
* Identifying sales opportunities and supporting business growth through upselling activity
* Liaising with suppliers and internal departments to ensure smooth order fulfilment
* Maintaining accurate customer information and supporting day‑to‑day administrative tasks
Our client is offering the successful Customer Account Coordinator a salary in the region of £27,000 - £28,000 plus benefits including pension scheme, 21 days holiday plus bank holidays increasing with service, flexible working hours, onsite parking, and genuine opportunities for career progression.
If you are a customer‑focused and sales‑oriented professional with experience in order processing and account support, apply now to arrange an interview. Don't delay in applying for this fantastic opportunity!
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