Head of Business Systems £70,000 P/A Excellent Benefits Birmingham (Hybrid Working Available) Full-Time | Permanent About the Role: Pertemps are proud to be recruiting on behalf of a respected organisation in the engineering and technical services sector. We're seeking a strategic, hands-on Head of Business Systems to lead system improvements across a multi-entity group. Acting as the bridge between technical teams and departments, you'll drive process optimisation, support project delivery, and ensure business systems-particularly Sage across multiple modules-meet the needs of both large divisions and smaller business units. Key Responsibilities: Act as the initial point of contact for new project work into the MIS/Business Systems function. Gather requirements, define scope, and shape deliverables aligned with wider business strategy. Champion Sage usage and improvement across multiple departments and business areas. Liaise with Sage providers and internal teams to enhance functionality and reporting. Build strong relationships with department heads across all sizes of business units-ensuring no one is overlooked. Support departments in identifying efficiency gains and cost-saving opportunities. Develop business cases and CAPEX submissions, including ROI evaluation. Present system updates and proposals to senior leadership and steering groups. Promote user engagement, training support, and continuous improvement across the group. What We're Looking For: Strong experience in a Business Systems, Process Development, or Continuous Improvement role. Proven experience working with Sage software across multiple modules and business functions. Background in the engineering, technical services, or industrial sectors preferred. A collaborative and approachable leader with strong relationship-building skills. Able to work across multiple departments with varied needs and priorities. Strategic and commercial thinker, confident developing business cases and evaluating ROI. Adaptable, resourceful, and committed to providing value to all areas of the business-big and small. Familiar with wider business systems such as ERP, CRM, MIS, or CAFM platforms. This Role Would Suit Someone Who: Has worked in a group environment and understands the challenges of balancing multiple stakeholders and business types. Enjoys getting out into the business, engaging with teams at all levels, and being a true partner to operations. Thrives in a role that blends technical insight, process improvement, and people-first leadership. Keywords: Business Systems | Sage | ERP | CRM | MIS | Engineering | Continuous Improvement | Stakeholder Engagement | Operations | Process Optimisation | System Development | Change Management | ROI | Multi-Site | Service Industry Apply Now This is a rare opportunity to take on a key leadership role within a dynamic and growing business group. If you're someone who takes a hands-on, people-focused approach and wants to drive meaningful change-apply today via Steve Tomlinson at Pertemps Birmingham, Hagley Road. ADZN1_UKTJ