Join to apply for the ServiceNow Developer role at VIRTUS Data Centres
This is an exciting time to join IT Operations, we are recruiting for a ServiceNow Developer to join our Application Services team. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by VIRTUS to support its external customers and internal staff. The role requires you to work closely with team members, stakeholders and end users to provide application support, system development, delivery, testing and documentation.
The applicant will need to have hands-on experience of designing and developing solutions, writing and maintaining code and taking this through the test and deployment process. The role will report into our UK-based VP IT and Improvement, working closely and partnering with colleagues in technical operations and other departments.
Duties and Responsibilities
The role includes but is not limited to the following:
* Configuration of ServiceNow using an Agile development methodology
* Develop and maintain workflows and scripts across existing ServiceNow applications, with a view to automating and improving business processes
* Support business processes including Incident, Change, Problem, Demand and Project Management.
* Continuously improving the platform offering and collaborating with other areas of the Applications team to ensure ServiceNow is being used to its full potential
* Liaise with business stakeholders to understand and document requirements, agree acceptance criteria, and work with the team to ensure the backlog is well managed and the right solutions are delivered
* Managing system upgrades and user acceptance testing
* Maintain a thorough testing protocol for any system changes
In line with VIRTUS’ Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process.
Additional Information
This is a hybrid role, with regular travel to data centres based around London, and occasional travel into central London required.
Position comes with an on-call element, which will require the post holder to participate in an out-of-hours on-call escalation rota.
VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
We reserve the right to close this post for applications should sufficient applications be received.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Engineering and Information Technology
* IT Services and IT Consulting
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