Blatchford is a multi-award-winning, global, manufacturer of some of the worlds most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through innovation, science, technology, and maintaining a clear focus on people, we make mobility possible. We have an exciting opportunity for an Orthotic Service Administrator to join our existing team at our NHS centre in Carlisle on a part time basis. Hours - 20 hours per week, across five days The role: As Orthotic Service Administrator, you will assist the Orthotists and Departmental Managers in the provision of orthoses and associated equipment to service users. Key duties: Communicating effectively and empathetically with patients Responding to patient enquiries in a confident, pleasant, and helpful manner Communicating service criteria to patients, carers, AHPs and clinical staff Assisting with overall welfare of patients visiting the centre Arranging hospital transportation as required Ensuring all goods received for users are processed in a timely fashion Ensuring all records and equipment required for orthotic clinics are made available to the Orthotist prior to the start of the clinic Maintaining patient records and management information Assisting in the ordering of orthotic products direct from the specified company as prescribed by the Orthotist What are we looking for? To be considered for this Orthotic Service Administrator opportunity, you will have the following: Essential skills Good computer skills Office administration experience Ability to work to tight deadlines High attention to detail Good interpersonal skills Strong communication skills, both written and verbal Negotiation skills Tenacity What can we off you? As Orthotic Services Administrator you will receive the following: Benefits Competitive salary Hours: Monday - Friday, 20 hours per week across five days Free parking 25 days holiday - increased after service Option to purchase additional annual leave On demand pay Pension Health cash plan Discounted shopping/leisure activity vouchers Cycle to work scheme Opportunity to be part of an award-winning organisation with a culture that centres around our core values; courage, learning, integrity, collaboration, and innovation This is a fantastic opportunity to work as part of a dynamic team, within a unique environment and contribute to the success of our award-winning organisation. If you feel like you meet the above criteria for this exciting Orthotic Service Administrator opportunity, then please apply now! TJBLATCHFORD