We're looking for a Front of House & Workplace Experience Manager/Facilities Manager to join our McLaren Building team based in Birmingham.
Location: McLaren Building, Birmingham
Hours: 40 hours per week
We are unable to offer certificates of sponsorship to any candidates in this role.
This is an exciting opportunity to be the welcoming face of our workplace, creating a professional and engaging environment for colleagues, clients and visitors. You'll play a vital role in ensuring our office runs smoothly, supporting everything from meetings and events to colleague engagement activities. This position combines exceptional service delivery with thoughtful stakeholder engagement, making every day varied and rewarding.
What will you be responsible for?
As a Front of House & Workplace Experience Manager/Facilities Manager, you'll be working within the McLaren Building team, supporting them in delivering an outstanding workplace experience. Your day to day will include:
* Acting as the friendly and professional host of the office, welcoming colleagues, clients and visitors
* Setting up and managing meeting rooms to ensure they're perfectly prepared for important meetings and events
* Coordinating catering services and supporting internal and external events from planning through to completion
* Taking ownership of workplace communications, ensuring information is current, clear and professionally presented
* Organising office social activities and engagement initiatives that help colleagues feel connected and valued
What are we looking for?
This role of Front of House & Workplace Experience Manager/Facilities Manager is great for you if:
* You have proven experience in a front-of-house, concierge or workplace experience role within a corporate environment
* You're skilled at building strong relationships with stakeholders at all levels, including senior colleagues
* You take a proactive and organised approach, anticipating needs and finding solutions before issues arise
* You have experience supporting workplace events, social activities or colleague engagement initiatives
* You possess excellent communication skills and understand the importance of clear, professional messaging in shared spaces
Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here .
Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here .
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.
We look forward to seeing your application to #joinkier.