We are seeking a proactive and experienced Assistant Sales & Marketing Manager to support our dynamic sales and marketing team. This is an exciting opportunity to play a key role in driving sales, supporting marketing initiatives, and ensuring smooth day-to-day operations in a global manufacturing environment.
Key Responsibilities:
Sales Support:
* Deputise for the Sales & Marketing Manager when required
* Process customer enquiries, quotations, and sales orders efficiently and accurately
* Liaise with global customers, agents, and distributors
* Provide product information in various formats and follow up on open sales leads
* Hold distributors accountable to sales targets
* Maintain and update the CRM database with accurate customer and sales information
* Prepare and issue order acknowledgements, shipping documents, and invoices
* Monitor sales inbox and allocate or respond to enquiries professionally
* Generate regular sales reports for management review
* Support customer visits, including hospitality arrangements
* Manage e-commerce operations and website updates
* Create dispatch paperwork including manuals, packing lists, and bills of lading
* Produce monthly geographical sales and service sales reports.
Marketing Support:
* Assist in planning and executing marketing campaigns, events, and trade shows
* Manage website and social media content updates
* Coordinate production and distribution of marketing materials (brochures, newsletters)
* Support SEO, email marketing, and digital advertising initiatives
* Conduct market research to identify sales opportunities and industry trends.
Secondary / Occasional Responsibilities:
* Provide cover for other sales staff when required
* Process spares, warranty, and service orders, including dispatch and invoicing via Sage 50
* Handle courier dispatches (DHL, TNT, FedEx, Trax)
* Process credit card payments, scan documentation, and maintain service databases
* Support purchasing administration when needed
Required Skills and Experience:
* Previous experience in sales administration or marketing support, ideally in a manufacturing environment
* Strong organizational, multitasking, and attention-to-detail skills
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Suite and experience with CRM systems
* Experience with content management systems (e.g., WordPress) and social media management tools
* Self-motivated, proactive, and able to work independently and as part of a team
Interested? Click apply below