Deli Supervisor - London Join the heart of culinary excellence at Fortnum & Mason. Our iconic Food Hall on the Lower Ground Floor is a destination for the finest and most unique products, sourced from exceptional independent suppliers. From freshly made pasta and pies to our legendary Scotch eggs, our Deli counters are a celebration of taste and tradition. We are seeking a hands-on and passionate Deli Supervisor to lead our talented team and deliver an unforgettable experience for every customer who walks through our doors. Why Work For Us: Competitive hourly rate paid overtime Discretionary annual bonus (up to 5% of salary)* Up to 40% store and restaurant discounts* Subsidised staff restaurant using Fortnum's ingredients 28 days holiday a day off for your birthday and 5 extra wellbeing days off* Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years *subject to terms and conditions What You'll Do Lead with inspiration: Motivate and coach a close-knit team to deliver world-class service every time. Be hands-on: Support your team on the shop floor, ensuring smooth service and impeccable standards. Create memorable moments: Bring the Fortnum's luxury experience to life through exceptional customer engagement. Collaborate: Work closely with multiple departments to keep everything running seamlessly. What We're Looking For Proven experience in a supervisory or leadership role within a fast-paced environment. A background in luxury or premium settings where service is key. A natural leader with strong people management skills and a proactive approach. Flexibility to work varied shifts, including weekends. Outstanding communication skills and a genuine passion for food and customer service. This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.