Key Accountabilities, Responsibilities & Tasks Role Specifics Pro-active approach to work and problem solving, and the ability to spot and deal with issues as they occur Excellent organisation, prioritisation, project co-ordination skills. Proven listening skills, with the ability and skill to lead and influence others Advanced understanding of confidentiality, consent, capacity, data protection and the general data protection regulations Able to deliver on deadlines and sudden pressures whilst maintaining accuracy and attention to detail Numerate and literate, able to draft documents and compile reports and use Microsoft office (or equivalents) and electronic patient information systems Able to work under own initiative, under pressure within structured timescales. To work within the regulatory body frameworks and Hospice values at all times, Excellent communication and interpersonal skills, working with integrity at all times Ability to work within objectives and evaluate service accordingly providing a sustainable service Excellent understanding of unconscious bias in your own practice with a solution focused approach to identifying and resolving the blocks, access and engagement Qualifications, Skills, Experience, Knowledge & Approach Essential: BSc in Occupational Therapy Registered with the Health Care Professions Council (HCPC) Experience, or willingness to facilitate and deliver self-management groups and workshops Must have knowledge of adaptations and equipment Must have a person-centred approach to practice Must demonstrate awareness of current legislation relevant to post, for example, MCA and Safeguarding Some understanding of Palliative Care and Hospice philosophy A good understanding of social issues pertaining to disability Flexible attitude and empathetic manner Excellent written and verbal communication skills Excellent IT skills Ability to deal with complex and emotional situations Articulate and able to clearly record professional activity Ability to prioritise workload and work to deadlines Ability to work autonomously and as part of a team To work as an effective and supportive member of a multi-professional team Maintain continuing professional support and self-development to develop own skills and knowledge through additional education and training Desirable: Minimum of 3 years practice experience since qualification. Membership with the Royal College of Occupational Therapy (RCOT) Experience or understanding of working in diverse communities, understanding and overcoming the impact of discrimination Understanding of working therapeutically with patients living with a life-limiting illness.
Experience or relevant knowledge of working in a palliative care setting Experience in supervising a team of skilled volunteers Experience working with patients with complex psychological and physical symptoms Understanding of CBT approaches and techniques Experience of using IT system System1 Communication Excellent communication skills with mental agility to think on feet and deliver safe practical solutions Resilience when dealing with challenging and complex situations Self-motivated and able to work on your own initiative within a team environment See the potential in others and understand the impact of their actions on colleagues To have a visible and approachable presence Can communicate in more than one language relevant to the population served (desirable) Internal & External Contacts Members of the public as patients, carers and family members. Colleagues and managers in your immediate team/organisation and across specialties and organisations Actively participate in local, national and international networking to maintain and develop expert level of knowledge and to act as a resource for education and clinical expertise Decision Making Able to consolidate learning with speed and efficiency, working with pace and accuracy Able to synthesise data, reach objective conclusions and evidence recommendations The post holder is expected to take significant responsibility and autonomy for their area of work and work with a range of people at all levels internally and externally Excellent understanding of unconscious bias in your own practice with a solution focused approach to identifying and resolving the blocks to access and engagement Understand and assess reputational risk, compliance and safeguarding risk and seek appropriate advice Freedom to act within delegated responsibility and organisational policy and procedure Act in accordance with professional body requirements and always be accountable for own actions Mental and Physical Consideration. Working Conditions & Environment The ability to build rapport quickly and effectively and sustain productive working relationships with a wide range of people in different circumstances, situations and roles The post holder will be required to work in a high volume, fast-paced environment. Ability to adapt to differing learning situations and adjust teaching and mentoring styles accordingly Frequent interruptions should be expected.
Competing priorities are commonplace. The post holder will encounter emotional and distressing circumstances. Frequent change from one activity to another, this includes long periods working at a computer Health & Safety See the potential in others and understand the impact of their actions on colleagues Equally able to work on own, initiate and deliver and work in collaborative teams Understand and comply with all Infection Prevention and Control Health and Safety, Fire regulations Ensure own safety and that of others in the course of work Report any accidents or incidents Safeguarding Act in a manner at all times to safeguard the interests of individual patients/clients and their families and justify public trust and confidence in the Hospice of St Francis