Transport & Dispatch Team Leader
West Midlands | Permanent | Days Only
£32,000 – £36,000 (depending on experience)
Transport / Dispatch Team Leader | Logistics | Drivers | Manufacturing
Are you an experienced Team Leader with a background in transport or dispatch, used to managing drivers in a fast-paced environment?
We’re working with a growing manufacturing business looking for a Transport & Dispatch Team Leader to take ownership of the day-to-day dispatch operation. This role has direct responsibility for HGV and delivery drivers, with close coordination across warehouse and FLT teams to ensure everything runs smoothly.
This is a hands-on leadership role where you’ll be visible on the floor, driving performance and ensuring deliveries leave on time and in full.
The Role
Lead and manage a team of HGV and delivery drivers
Coordinate closely with warehouse and FLT teams (dotted line) to ensure efficient loading and dispatch
Oversee the day-to-day dispatch operation, ensuring orders are shipped accurately and on time
Plan and prioritise workloads in line with delivery schedules
Monitor KPIs including on-time delivery, accuracy, and efficiency
Work closely with production to ensure goods are ready for shipment
Drive continuous improvement across dispatch and transport processes
Maintain high standards of health & safety and compliance
Support training, coaching, and development of drivers
What We’re Looking For
Experience in a transport, logistics, or dispatch environment
Proven experience managing or supervising drivers
Strong organisational skills and ability to prioritise in a fast-paced setting
Good understanding of dispatch and transport processes
Confident using systems and handling documentation
FLT licence advantageous but not essential