Job Title: Store Manager
Location: Chelmsford
Salary - £ 52,000 - £ 69,000
Role Overview
A well established and reputable retail organisation in Chelmsford is seeking an experienced and commercially aware Store Manager to oversee the day to day running of a busy retail environment.
This role requires a confident leader who can motivate a team, maintain exceptional customer service standards, and ensure the store consistently delivers strong sales performance. The successful individual will take full ownership of store operations, team development, and the overall customer experience.
Job Responsibilities
Store Operations
Oversee the daily running of the store ensuring smooth and efficient operations
Ensure the shop floor is well presented, fully stocked, and aligned with company standards
Monitor stock levels and coordinate deliveries, replenishment, and stock rotation
Manage store opening and closing procedures
Team Leadership
Lead, motivate, and develop a team of retail assistants and supervisors
Conduct team briefings and provide clear direction on daily priorities
Support recruitment, onboarding, and training of new team members
Manage staff rotas to ensure adequate cover during peak trading periods
Sales Performance
Drive sales through excellent customer engagement and strong product knowledge
Monitor store performance against sales targets and identify opportunities for improvement
Implement promotional activity and merchandising strategies to maximise revenue
Encourage a proactive sales culture within the team
Customer Experience
Ensure customers receive a welcoming, professional, and knowledgeable service
Act as the first point of contact for customer queries and escalated concerns
Maintain high standards of customer satisfaction and brand representation
Compliance and Administration
Ensure adherence to company policies, retail procedures, and health and safety standards
Complete store administration including reporting, stock control, and cash management
Maintain accurate records and ensure operational compliance at all times
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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