Customer Service Administrator // Part-time
A well established logistics business is looking for a confident and organised Customer Service Administrator to join their team on a part-time permanent basis.
This is a varied office based role where you’ll play a key part in supporting customers, coordinating job progress, updating systems and ensuring clear communication across operations, warehouse and accounts teams.
If you enjoy working in a busy environment, take pride in delivering excellent customer service and have strong attention to detail, this could be a great opportunity.
Key Responsibilities
* Providing high levels of customer service and support
* Processing and updating customer orders on internal systems
* Keeping customers informed on job progress and delivery updates
* Liaising with warehouse, operations and subcontractors
* Managing paperwork, PODs and job files accurately
* Handling customer queries, complaints and invoice queries
* Maintaining spreadsheets and system data
* Supporting smooth day-to-day operational coordination
What We’re Looking For
* Previous experience within customer service and administration
* Strong communication and organisational skills
* Confident using Microsoft Office, email and spreadsheets
* Ability to multitask and work well under pressure
* High attention to detail and a proactive attitude
* Experience within transport, logistics or freight forwarding would be beneficial but not essential
Working Hours
* Part-time, permanent position
* Wednesday to Friday
* 07:00am – 3:30pm
* Office based
Benefits
* Competitive salary package on offer
* 25 days holiday plus bank holidays (pro rata)
* Option to purchase additional annual leave
* Supportive and fast paced working environment
* Long term stable opportunity within a growing business
Competitive salary on offer, depending on experience. For further information regarding salary and company details, please apply or get in touch directly for a confidential discussion