Job Description
About Us
Project & Co. is a growing surveying and property consultancy business based in Wickford. As the business continues to expand, we are strengthening our internal processes to support growth, particularly around cash flow and credit control.
Role Overview
We are looking for a proactive and confident Credit Controller to support the recovery of overdue debt and improve ongoing cash collection processes.
This is a phone-heavy role, focused on direct client contact and securing payment commitments.
Key Responsibilities
* Proactively chase overdue invoices via phone and email (phone-first approach)
* Maintain a structured call list prioritised by value and age of debt
* Secure payment commitments and follow up accordingly
* Keep accurate records of all correspondence and actions
* Liaise with internal teams to resolve queries and disputes
* Support ongoing monitoring of live invoices to prevent overdue balances
* Utilise Xero to track, manage, and support credit control processes
Key Requirements
* Previous experience in B2B credit control or debt recovery
* Confident communicator, particularly over the phone
* Persistent and organised, with the ability to manage a high volume of accounts
* Able to work independently and take ownership of workload
Desirable
* Experience using Xero or similar accounting software
* Understanding of how credit control processes can be supported through system use, reporting, and automation
What We Offer
* Competitive salary package, commensurate with experience
* Opportunity to play a key role in a fast growing and ambitious consultancy
* Development and grown opportunities
* Supportive, entrepreneurial culture with a strong team ethos