Night Porter – Redditch
Meadow Farm
Redditch
B98 9BJ
We're on the lookout for a Night Porter to join our team!
Make a difference to the moments that matter to us and our guests. As the face of our Marston's Inns after hours, you'll be solely responsible for running the business overnight. Self-reliant, you'll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that's not all, you'll be on call to support our guests – ensuring their hotel stay is a memorable one.
As Night Porter and part of our wider hotel and pub team you'll:
* Work throughout the night. Usually between 11pm and 7am
* Be on call to take care of our guests needs, over the phone and face to face
* Be professional and friendly when interacting with guests
* Be responsible for the safety and security of the pub and hotel guests
* Complete tasks that set the pub and hotel team up for success the following day
What comes next is up to you: Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You'll be joining a pub company that's been voted Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
* 30% off at all our pubs, restaurants, and hotels
* A reliable hours contract, to give you the security you deserve
* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
* Flexible and part time hours offered to work around your family or higher education
* Exciting range of high street, online discounts and cashback offers
* Fantastic range of apprenticeship programmes to support your career
* A friendly and lively atmosphere, working alongside passionate and diverse teammates
* Access to Licensed Trade Charity for financial, mental, and emotional well-being support
The benefits
* Wellbeing: As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
* Accommodation: The majority of our pub General Manager roles include optional on-site accommodation.
* Award winning: Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
* Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
* Competitive salaries: Opportunity to earn a great wage whilst having fun at work.
* Long service: We reward loyalty with awards for key anniversary milestones.
* Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs, plus the £4.50 refuel at work meal deal whilst on shift.
* Pension scheme: All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
* Private healthcare: Some of our roles offer access to a private healthcare scheme.
* High street discount: An exciting range of high street, online discounts and cash back offers are available for all.
* Employee discount: All of our employees receive a 30% discount on Marston's food and hotel stays.
* Training and development: We are committed to growing our own talent through extensive apprenticeship offers, dedicated L&D teams, and award-winning e-learning platforms.
How to apply
* Give yourself 20 minutes
* Have your CV ready to upload
* Double-check your contact details
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
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