Our Client, a multi-national, freight forwarder, has an exciting opportunity for an Internal Sales / Sales Support executive based at their offices in Redditch, Worcestershire.
Due to contiued expansion, this position forms part of the Sales Team and requires the jobholder to offer support and assistance to the New Business and Existing Customer Sales Teams and to build relationships with Potential and Existing clients and ensure that a high standard of customer care is prevalent at all times.
MAIN PURPOSE OF JOB
* To constantly work towards improving working relationships both internally and externally.
* To ensure that high standards of support are afforded to the existing sales and operations functions within the office environment.
* To deliver exceptional customer service and support to the sales team in maximising the business from existing clients as well as providing assistance with the conversion and development of new business.
JOB DUTIES
* Maintain regular contact and build strong relationships with the existing clients to optimise retention and to maximise business potential.
* To calculate freight quotations for existing clients on all modes of transport on a spot basis by negotiating preferential buying rates from the supplier base.
* To confirm quotes verbally and obtain instant feedback, followed by the preparation and submission of the writt...