Home Administrator
Rhiwlas House Care Home is a purpose-built 66 bed care facility located in the historic town of Flint, in the heart of North Wales. Designed to offer the very best in comfort, safety, and care, Rhiwlas House supports residents with a wide range of care needs, including residential and residential dementia care. The home proudly embodies the Lovett Care commitment to excellence, ensuring a warm, welcoming environment where residents feel valued and supported. We utilise the latest care technologies and provide a meaningful programme of daily activities and gentle exercise to promote wellbeing and enhance quality of life. Each member of our team is carefully chosen for their compassion and dedication and receives comprehensive induction and ongoing training through our in-house trainers.
Role Responsibilities:
1. Manage the provision of effective and efficient reception services.
2. Respond positively to all enquiries from prospective residents and assist with any queries they may have.
3. Coordinate admissions with the Home Manager or Deputy Home Manager.
4. Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
5. Collect initial payment and arrange Direct Debits for ongoing payments.
6. Maintain administration systems relating to resident...