Overview
Assistant Meetings and Events Manager - The Municipal Hotel & Spa MGallery. Our Meeting & Events spaces are home to unforgettable weddings, high-profile VIP functions, stylish private dinners, and professional conferences. We are seeking a passionate and experienced Assistant Meeting & Events Manager to join our team and bring our events to life with impeccable organisation and flair. This is a hands-on role that requires strong leadership, attention to detail, and the ability to command a room with confidence and professionalism. A day in the life of an Assistant M&E Manager at The Municipal: you will report to the Food and Beverage Operations Manager, and your working day will include the following.
Responsibilities
* Lead the coordination and execution of a wide variety of events including VIP events, weddings, large social gatherings, corporate meetings and small conferences.
* Be the main point of contact for clients from initial enquiry through to post-event follow-up, ensuring all requirements are delivered with excellence.
* Command a room — confidently manage live events, ensuring flawless service and handling any issues with poise and professionalism.
* Maintain and uphold MGallery brand standards in every aspect of event delivery.
* Collaborate with the Sales, Food & Beverage, Kitchen, Front Office and Spa teams to ensure a seamless guest journey.
* Manage and mentor the events team to ensure consistent high performance.
* Monitor event feedback and continuously improve processes and guest satisfaction.
* Support the wider Food & Beverage department during quieter event periods, demonstrating flexibility and a true team-player attitude.
* Proven experience as an Events Manager / experienced Events Leader in a luxury hotel or venue, preferably 4- or 5-star standard.
* Strong knowledge of wedding planning, VIP protocol, and conference logistics.
* Exceptional organisational and time management skills — able to handle multiple events simultaneously.
* Natural leadership presence with the ability to take charge and inspire confidence in clients and team alike.
* A calm and proactive problem-solver with excellent communication and interpersonal skills.
* Flexibility to work evenings, weekends and holidays as needed.
* Strong administrative skills and confident in change management — comfortable with event management systems and Microsoft Office.
* Passionate about luxury hospitality and creating memorable guest experiences within the field of Meetings and Events.
* An exciting opportunity has arisen at The Municipal Hotel & Spa MGallery Liverpool to join our family as Assistant Meetings and Events Manager.
About The Municipal & Benefits
At The Municipal part of the M Gallery brand, sitting within RBH, we believe our people are our biggest asset and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality. We opened The Municipal Hotel Liverpool M Gallery in May 2023 and have reset the clock within this historic building. We boast 178 stunning bedrooms, with various restaurants, bars and a state-of-the-art spa sanctuary including a pool.
When you become one of our Heartists, you will also be a member of the Accor and RBH groups with benefits such as the ALL Heartists program (memorable experiences, hotel rates, and exclusive discounts with partners). RBH benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday, and a pension scheme. The Municipal Hotel benefits include friends and family rates, discounts, free meals on duty, gratuities, discounted local parking, and social events.
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