Group Travel Operations Specialist
Location: Edinburgh
Hybrid work after probation
Salary: up to £32,000 per annum depending on experience
Ref: 5509I2
Main Duties
* You will manage all aspects of inbound group travel bookings for clients, ensuring accurate itineraries, supplier coordination, and seamless delivery.
* You will collaborate with Business Development and suppliers to provide tailored solutions, negotiate rates, and maintain strong client and supplier relationships.
The Role
* Oversee European inbound group bookings, ensuring itineraries and services are accurately planned and delivered.
* Work closely with Business Development to understand client needs and provide customised travel solutions.
* Negotiate with suppliers to secure the best rates and products without compromising quality.
* Build and maintain strong, lasting relationships with clients and suppliers.
* Keep all bookings, confirmations, rooming lists, and payments accurate and up to date in the system.
* Proactively solve issues, adapt to changing situations, and maintain high attention to detail under pressure.
The Candidate
* Previous experience in tour operations or working for a DMC is mandatory.
* Fluent in Italian or French would be an advantage but is not essential.
* Knowledge of destinations within the UK and Ireland would be great.
* Excellent communication and organisation skills.
* IT literate (MS Office).
* Able to work as part of a team as well as to take initiatives.
Salary
Up to £32,000 per annum depending on experience. If your salary expectations are slightly higher, please do apply and let us know as we could consider this depending on relevant experience.
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