Type: Full Time
Time: Permanent
Location: Glasgow
Working Pattern: Minimum 2 days per week in the office, 3 days remote
Department: Finance
The Role
As GBS Billing Manager within the Order to Cash (OTC) team, you will lead a high-performing billing team responsible for delivering accurate, timely and compliant billing services across the firm. This is a pivotal leadership role, combining hands‑on billing expertise with people management, stakeholder engagement and process improvement. You will act as a key point of contact for Billing matters, providing subject matter expertise across client billing portals and the Elite 3E e‑Billing Hub, while working closely with the OTC Manager, Partners and regional finance teams to support working capital objectives. Operating in a fast‑paced and dynamic environment, you will coach and motivate your team through peak workloads, ensuring high service standards and continuous improvement across billing processes.
Essential Skills & Experience
Leadership & Billing Expertise
* Demonstrable experience in a Billing or Billing Team Lead role within a law firm or professional services environment
* Proven ability to lead, develop and motivate teams, including managing workload peaks and performance
* Strong experience supporting Partners and fee earners in achieving billing and working capital targets
Technical & Professional Skills
* Experience working with Elite 3E, Elite Enterprise or a similar practice management system
* Hands‑on experience across multiple e‑Billing platforms and client portals
* Strong understanding of Order‑to‑Cash processes, billing compliance and client SLAs
* Excellent attention to detail with a consistently high level of accuracy
* Intermediate MS Office skills, particularly Excel and Word
* Confident communicator, able to engage effectively with stakeholders at all levels, including Partner level
What sets this role apart
* A leadership position at the heart of a transforming global finance function
* The opportunity to shape billing service delivery, performance metrics and process improvements
* High visibility and collaboration with senior stakeholders across the firm
What’s in it for you
* Modern, flexible working – A minimum of 2 days each week required from the office, 3 days from home
* Join an award‑winning global firm – Clyde & Co is ranked Band 1 in multiple practice areas by Chambers and Legal 500 and was recently named Insurance Law Firm of the Year (Best Lawyers Germany 2025)
* Career progression and development – Structured learning and development programmes, leadership capability development, and internal mobility across global offices
* Inclusive, supportive culture – Named GCC Law Firm of the Year and Pro Bono Firm of the Year, reflecting our commitment to community, DE&I and purpose‑driven work
* Benefits and wellbeing – Including life assurance from day one, season ticket loans and lifestyle discounts, an annual Wellbeing Day, a 24/7 Employee Assistance Programme and more
Please note: eligibility for benefits may vary based on location and length of service. Full details will be confirmed upon joining.
Equal Opportunities
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.
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