Resident Services Manager – Baltic Yard, Liverpool
About Us
At Dandara Living, we're proud to be one of the UK's foremost designers, developers, and operators of large-scale Build to Rent communities. Our mission is simple: craft exceptional homes and vibrant neighbourhoods that set a new standard for rental living.
About Baltic Yard
Situated on the historic Liverpool waterfront, Baltic Yard offers contemporary apartments with panoramic river views, state-of-the-art communal lounges, a fully equipped gym, landscaped terraces, and an on-site café. With excellent transport links, local shops, bars and cultural attractions on your doorstep, Baltic Yard combines modern convenience with community spirit.
Working Pattern
* Hours: 40 hours per week, 8 hour shifts
* Shifts: Monday to Friday with one Saturday per month for events or hoiliday cover.
* Flexibility: Occasional early starts (from 8 am), or sometimes later finishes (up to 7 pm),
What you will do:
1. Lead and line-manage the Resident Services team, encompassing both concierge and leasing functions
2. Oversee leasing procedures from first viewing through to move-out, coordinating with the Regional Leasing Manager to meet occupancy and retention targets
3. Deliver firs...