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Customer service administrator

Canterbury
Ryan Recruitment
Customer service administrator
Posted: 14h ago
Offer description

Compensation & Schedule

* Varied and Diverse Role Across Coordination and Customer Service
* Supportive and Highly Experienced Team
* Ongoing Temporary Assignment, Monday -Friday 8am-4:30pm
* $28 - $32 per hour (depending on experience) + Holiday Pay + Weekly Pay


About the Role

You’ll be the first point of contact for customer enquiries and play a vital role in managing orders from initial quotation through to delivery and invoicing. Working closely with production, dispatch, sales, and logistics, you'll help ensure customers receive accurate information, great service, and timely delivery. This is a hands‑on role where no two days are the same — ideal for someone who enjoys being at the centre of operations.


Key Responsibilities

* Receive and respond to customer enquiries (phone, email, counter)
* Prepare quotes and enter orders accurately and within required timeframes
* Follow up with customers throughout their order lifecycle
* Liaise with production regarding manufacturing schedules and order status
* Manage picking slips, dispatch notes, and freight bookings


What We’re Looking For

* Experience in customer service, internal sales, or administration — ideally within building supplies, manufacturing or similar
* Strong numerical accuracy and basic understanding of margins/mark‑ups
* Excellent communication and relationship‑building skills
* High attention to detail and ability to multitask in a busy environment
* Intermediate Microsoft Office skills
* A proactive, positive attitude and a commitment to great service


About Ryan Recruitment

Canterbury owned, Ryan is proud to have supported candidates and clients for over 35 years. Our network, personalised service and reputation are what sets us apart. We are committed to giving back to the Community, supporting Assistance Dogs and other charities.


How to Apply

If you’re available immediately, enjoy working in a busy front‑line environment, then please apply online today or for more information call Emily Keo on 03 366 2942. Applicants must be eligible to work in New Zealand. At Ryan, we are committed to building diverse and inclusive workplaces. We welcome applications from all backgrounds.

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