Quality Technical and Product Assistant Location: Coalville, Leicestershire Our client, a leading Commercial manufacturing company, is seeking a Quality Technical / Product Assistant to join their dynamic team. The ideal candidate will possess strong commercial acumen, ideally with some background industry knowledge of commercial washroom accessories. The purpose of the role will be: To provide Technical Support for the Aftersales Dept Oversee Day to Day service Visits Support the Product Management Team Day to Day Duties: Managing site visits and preparing reports on completion of work Responding to Technical Enquiries Dealing with product support Inbox requests Understanding of MDM Process for UK Pricing updates Updating Data Sheet / Installation Guide / Spare Part Assistance Person Specification: Strong Commercial Acumen with some product / industry knowledge of commercial washroom accessories Ability to manage multiple workloads independently Excellent communication skills with ability to work with people at all levels Good working knowledge of MS Office and Excel Attention to detail with a can do attitude Please send your CV to (url removed) or click the apply button