The Role
Delivering energy advice to residents and groups in Bath & NE Somerset by telephone, video and in person and at community events. This role aims to empower residents to make choices and access support to reduce fuel poverty and improve energy efficiency through energy savings measures such as insulation, reducing costs and maximising income. Energy advice training will be provided with opportunities to develop vocational qualifications.
Key Activities Will Include
* Triage initial contacts and assess next steps based on the client’s situation.
* Provide initial advice and identify sources of emergency support.
* Signpost and refer to other sources of help outside of scope.
* Using Energy Advice Framework to exploring energy options.
* Complete benefit checks and provide holistic income maximisation
* Identify grants or other sources of support energy debts
* Support the work of the debt team by providing budgeting advice.
* Being advocates for energy awareness within their own organisation, the Hub and encourage colleagues to undertake training.
To Apply
Please visit our website for full role description and application form.
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