Company Description City Plumbing has been a trusted provider of quality products and expert services to the Plumbing and Heating trade for over 25 years. With more than 370 branches across the UK, it caters to trade, home improvement, and DIY markets. Known for its extensive product range, including fitted bathroom showrooms and electrical ranges, City Plumbing offers 24/7 online access with over 20,000 products available at www.cityplumbing.co.uk. As part of Highbourne Group, the company serves a diverse customer base across residential and commercial construction sectors. The team at City Plumbing is driven by a commitment to excellence, customer satisfaction, and innovation. Role Description This part-time Sales Advisor role (20 hours per week, flexible scheduling) is based on-site in Weston-Super-Mare. Responsibilities include providing exceptional customer service, building strong relationships with customers, and offering expert advice on plumbing and heating products. The position involves assisting customers with queries, processing transactions, maintaining stock displays, and supporting the sales team's efforts. Collaborating with colleagues and participating in sales-focused training will also be key components of your day-to-day responsibilities. Qualifications Strong interpersonal skills and excellent communication abilities Experience in customer service and a commitment to delivering exceptional customer experiences Basic sales skills and an enthusiasm for engaging with customers A proactive approach to teamwork and an interest in on-the-job training Adaptability, reliability, and a positive attitude Previous experience in a similar role or knowledge of the plumbing and heating industry is a plus